Irene, who's either their sole live chat rep or the name used by everyone, promised currency delivery within 5 minutes of order confirmation. Shortly after confirming my order, Irene disappears. Waited in the chat for 5 hours and never saw Irene return. Went into the chat again the next day, same thing happened-- disappeared after a few minutes and never came back. Finally getting a hold of Irene again after a few days, I was told to double my order because their supplier wished to deliver that exact amount. I said no and, not surprisingly, Irene disappears and for another few days, so I open a Paypal dispute, which was escalated to a claim by the company, commenting that the currency had already been delivered (an obvious lie). Got a hold of Irene again shortly after and told me that if I closed the claim they would deliver the currency. Knowing that a closed dispute was forever done, I closed it anyways as my bank would act as a safety net, having payed via credit card. Once again Irene disappears from the chat and is unreachable for days, and kept disappearing when I did get a hold of her. Phoned my bank and they charged the money back within a week. Depending on the game you play, you're probably better off buying in game currency from reputed players themselves.