8 Jun, 2021 → by ClaimboUser385050
Complaints of sewage in my basement

1

I am residing at 500 Adams Lane 14D North Brunswick 08902. I have a very stressing complaint for my rental apartment in regards of poor maintenance work done by them which causes a sewage flood from another apartment to my apartment in my basement. Few days after they worked in my basement, I started smelling something strange in my apartment but i thought it's my door rug smelling, i throw it and the smell get worst, i also thought it's a squirrel that died the house. On 5/18/21 I came from work I could not withstand the way my apartment was stinking, so i decided to call my cousin to come over and search what was the cause unfortunately when he went down the basement it was full of sewage, I immediately call the rental office about five times they could not picked up that was around 8pm. I decided to called my rental insurance company and the told me they will get onto the rental office the next day which they did and told me the rental office will get onto me that was on 5/19/21. The rental office called me and came to my house but they refused to to clean up because of my property according to them, so I called the rental insurance company and reported to them that they refused to clean because my property are there and the insurance told me i should be the one to move my items and I told them that I can't move those items since every where is filled with sewage and i cannot step in such mess but they insisted and i have to paid people to move them and the rental management was able to fixed the pipe and clear few surface of the feces and live without cleaning the whole mess that was on 5/22/21. So i called and emailed the lady at the rental office and asked her to evacuate us to another apartment or to properly the the house for us but the refused and up till now i haven't seen them and the rental apartment went ahead and lied to my rental insurance that there was no damages cause in the sewage accident. Due to the sewage incident, my insurance cancel my insurance policy claim because of wrong information given to them by the rental office and we are experiencing alot of flies in the house and my daughter is even having some skin reaction this past weeks. below are the evidence of what happen: when you get this email call me on [protected]. thank you.
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