5 Mar, 2021 → by ClaimboUser842659
Complaint against carefour store manager Lylpur Galleria FSD

1

I have long and very serious complaint while visiting your store Lylpur Galleria Fsisalabad. But 1st I want to some senior official of your carefour store to whom I would share all my details and incidents while visiting the Carefour as on 04/03/21 timing( 6:45 to 8:30) During visiting while routine shopping and being regular customer I just asked about promotion against which a staff who says himself Manager misbehaved. I asked his name but he didn't inform then I captured his photo against which he assemble all security persons and staff and loudly begin insulting me. During this time one informed his name is haseeb. Mr. Arshad was also earlier there when Mr Haseeb threaten me and asked security staff to take me at control room etc and tried to snatched mobile from me which can be viewed from your cctv cameras. Mr. Arshad left later on while observing the situation after that Mr. Haseeb said I dm incharge of carefour FSD and will not allow to remain in store. Is this the decorum your staff has? In presence of all customers, staff, security staff Mr. Haseeb loudly insulted and threatened me because being loyal customer I highlight lacking at store . Number of time I highlight the negligence of staff and particularly this staff Mr. Haseeb who only dont like customers to come at your esteemed store. I have many evidences about the incident occured with me but required the person who is heading this store. Your have application for complaint where 4/ 5 sentences can be written. You have call centre number which ultimately transfer to store where no one provide the number of G.M for complain. You have prescribed format paper complaint receiving of which is not provided and never received response. So please share me the person or forum where I can initiate my complaint as this this hieght of immorality of your staff that they are making threats to customers and your floor managers are also with them. Who is responsible? I want to talk with some senior officials of your company for the unpleasant incident with me. Ijaz [protected] [protected]
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