I called in an order on or about 11/18/2020 at the Red Lobster on Pineville-Matthews Rd. I arrived to pick up my order 20 mins or so later, the order wasn't quite ready so i had to wait. The manager did apologized and offered a free drink. I received my order 5 minutes or so later and i paid, then i left the restaurant. I made it home and started to check my bag and noticed that I had dressing but no salad. I immediately called the restaurant and asked for the manager and i explained the situation, she apologized and agreed that they indeed forgot the salad. The manager proceeded to ask for my name and email address to send me a gift card for the problem. It's now 12/4/2020 and i haven't received my gift card.