28 May, 2020 → by ClaimboUser345454
Complained to Public Storage and then my rate increased
1
Public Storage retaliation? I complained by email to Public Storage about them threatening customers with auction if they are even one day late with their payment. Suddenly my rate increased by $10/month. Looks a lot like retaliation for my complaint. The timing is very suspect. User's recommendation: Do not rent storage from this company.