21 Jun, 2019 → by ClaimboUser299854
compensation for delayed luggage

1

I have received a payment from Vueling to the value of $76.56 AUD, following a request for compensation for delayed luggage. I have not received an email stating what this payment was for. Furthermore, I believe this is significantly less than the amount I produced in receipts (139.04). And I do not believe this amount has included compensation for being without our bags for 5 days and the stress this caused us during our holiday to 2 different destinations. I also request a refund for the extra I paid to check in 2 bags onto our flight from Barcelona to San Sebastian on 5th June, flight number VY2486. As a result of our baggage being missing, we did not check on any baggage onto this flight. I had already explained this all in my previous emails to Vueling to which there has been no response or explanation.
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