On Feb 1st. Salesperson Manuel Parrado claimed he had 4 interested persons intwerested in buying my timeshare and would I like to sell it. The price was right so I gave him my credit card number over the phone for $2000.00 cost for legal work and papers. Changes my mind a few hours later as my husband was dead against it. Phoned Manuel right back and asked to cancel. he agreed and said he would contact financial department. I also wrote a note to customer services on computer saying I wished to cancel and receive refund. My contract has never been signed and I still do not have money refunded. Communications seem to have been cut as the phone rings busy all the time. Jim - vice president of customer services, had also assured me he would look after this matter. I sent him a fax with the typed letter of original refusal to sign contract.The better business bureau of Florida also can not communicate in order to settle this matter.