8 Nov, 2020 → by ClaimboUser100719
Company violated Covid 19’arrangement

2

advised they were resetting minimums to $0 for March and April 2020. I noticed this wasnt done for March and was told they were inundated with request rest assured account is properly notated they are just behind and would get fixed well never did went on my credit for March I paid it off in April completely on 28 days past due even though it was said to have been zero due and they still added a 30 day for April. Even despite the oversights what really made me a pissed customer is when Im sending them call logs proof of payment and they are still like what is it that you expect us to do and I have to reinvent the wheel to introduce common sense and somewhat decent service User's recommendation: Service wise pretty good, if covid gets worse don’t expect them to work with you.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of US Bank you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.