11 Nov, 2009 → by ClaimboUser412518
Company took money, have no product 3 mo

ordered custom controller from customps3controller.com aug 12th, they took my money of $153.92 on Aug 14th in full. I have no product, and no refund. I have contacted them dozens of times, but they have no live customer service. it's been all emails and voice mails. i contacted BBB, the company responded to them with i would have product by end of week. that was more than month ago. i need help in getting a refund or the product. The product is on the market from competitors, it's been 3 months! any help in obtaining a refund or the product would be appreciated. The only reply i've recieved from the company was 2 mo ago that they had to add a chip before shipping. All competition has the chip updated and have been shipping for past 2 months no problem. They don't respond to any communication.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Custom Controller you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.