14 Sep, 2019 → by ClaimboUser824551
company tbilisi airport manager refused to help me retrieve my duty free purchased items which I forgot on the plane

1

Today Saturday the 14th of September after I have disembarked Flight No. J9 611 at Tbilisi airport at 1600 and after passing the immigration I realized that I have forgotten the items which I have purchased from Jazeera terminal duty free shop at Kuwait on my seat Number 14 F, such items where cosmetic creams for my wife with a value of 42 Kuwait dinars which amounts 141.99 USD that I have paid from my Visa card. ( unfortunately the receipt and my visa card payment I left in the duty free plastic bag but I can get the bank statement from my internet banking with the date and the place where I paid the money) I proceeded to Jazeera office manager at Tbilisi airport and asked her if I can retrieve my forgotten items on my seat 14 F on the plane of flight number J9 116 which is still on ground but she replied me saying that nothing was reported to her from the plane cleaners and she can do nothing to me so I asked here to please contact them once more and double check because I am sure my lost item in the duty free black plastic bag are still in the pocket of the seat number 14 F she was very reluctant and refused to help me and even refused to give me a call number to check with somebody else. Regards, Stephane Ghobril Mob. + 995-[protected] e-mail: Stephen.[protected]@gmail.com
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