Company not open to cancell a reservation

/ 81 reviews

9 Aug, 2021 → by ClaimboUser606511

I have send several mails to Customer Services at SnapTravel and they have not responded, only one response by mail by the agent Jhoana saying that company policy did not allow changes or cancellations. I have explained that the reason of the request for cancellation is due to Covid 19 restrictions to a festival where my Son was planning to attend. Addiitionally I have told them that they overcharged me with almost $150 dollars. User's recommendation: Do not make your booking with SnapTravel.

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SnapTravel - Other Reviews

》 Booked at a wrong hotel wanted to cancel

》 Dirty hotel

》 Dishonest idiots

》 Looking for my keys

》 Hotel cancelation

》 You guys charged me for a room that my visa did not authorize and I didn’t stay at. So why did u take my 58$ off visa

》 Booking mistake

》 Refused to let me use the credit given to me in full.

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