8 Jan, 2019 → by ClaimboUser222640
Company not ethical
1
I purchased an order in late summer, and it took 6 weeks plus to arrive, I paid the additional monies for express mail. Once I received the items I was horrified at the poor quality of fabric and the sizing was not true to sizing charts. I have been trying to notify the company since November 14th , within the return Hi How about $25 to keep the items? Here is there last attempt to barter monies instead of honoring returns. If any doubt, please feel free to contact us Best wishes Crystal Customer service team Would it be a considerable that we refund $20 to your payment account as compensation while you keep the items and send them to your friends or Charity as a gift? If any doubt, please feel free to contact us Best wishes Crystal Customer service team Do not buy one item from Novashe, Debra