The problem has been solved. However, even though Carnival promised to contact me and assign a Vacation Planner to me, that never happened. I even called one planner a week ago and have yet to receive a reply. Contacting Carnival by Email is impossible. I know that they are in dire straights, but - at least they could reply to my inquiries. User's recommendation: Call Carnival, if you have the time to wait. Calls can take up to an hour waiting.