First order made with credit card as payment option. I received an email asking copies of my ID card + credit card so JJSHOUSE can Berufs the transaction. No signature, no Name I thought this was a Spam. Then a second and a third same email. I do not answer this, leaving order incomplete. I made a second order this time paying with direct debit. Money immediately taken from my account. However no confirmation page nor confirmation email. I wrote them 5 times through the so-called live chat, contact form and email. No answers. I need to contact someone over the Phone now in the (tiny) hope that this is not entirely a fraudulent website. Would not even rate a 1 star as Customer service. They deserve a negative marking !!! User's recommendation: Stay away.