Please take a moment to recognize an asset of your company. He works at NTB on 6211 Rossville Blvd, Rosedale, MD 21237, 410 780 ****. Every time I've visited or called this location, he is upbeat, positive, professional, personable and always has a can do attitude. I watched him in action today while waiting for my car and not only is he like this with each and every customer, he is respectful and patient with his staff. He wanted to go to lunch and it was late, but he patiently handed off the "what next" to his peers and took on additional work to assist them. His leadership style is why the staff respects him and the work gets done efficiently. User's recommendation: I'll inform friends to ask for RICO.