6 May, 2021 → by ClaimboUser563457
Comfort Suites Tuscan Arizona AZ110
1
On April 17, 2021, I had the unpleasant experience of staying at a Comfort Suites (AZ110) in Tuscon Arizona. We arrived late from traveling from CA and were exhausted. If it had not been so late when we arrived, we would of refused the room and demanded our money back. Upon entering the Lobby, it reeked of Marijuana or something else. Attached are pictures of the filthy condition of our room. Stains on the carpet and furniture. We were given 1 wash cloth, 1 hand towel and 1 bath towel that was falling apart and had string coming loose. Our Hot Continental Breakfast was a brown paper bag with 1 bottle water, 1 orange, 1 fiber breakfast bar and 1 mint. If I were to give this hotel, desk clerk and condition of our room a rating, it would be -10. I have never in my life experienced such deplorable conditions in a hotel. Bigger insult was that I was charged $104.01 I am requesting a full refund. Sincerely, Denise Hensley 1721 Hoop Way Hemet, CA 92545 [protected]@aol.com [protected]