1 Jan, 2018 → by ClaimboUser972186
Collection Phone call
3
I was contacted by computer generated phone call to contact a Mr Jackson immediately about a business matter on 06/15/2010. I ignored the first call because I feel that if the call is of major importance it is more professional for a human being to pick up a phone and call. Anyway on 06/16/10, I received another computer to again call Mr Jackson. This time it was at 8:45am. Knowing that collectors are not allowed to call before 9am, as it is illegal. I call to speek to this Mr. Jackson. I spoke to a Mr Nichols who asked for the phone number that the computer had call, so he could look up the account. After bringing up the account, he stated the he needed to with...and mentioned a name. I told him that that was my husband and that I could help him. He then told me of an outstanding account my husband had with a department store. I explained that we have never had an account with that store. He then restated the name only saying Jr at the end this time. I told him that that was our adult son and he does not live here. He then stated that the computer generated this number by them putting in the name without the suffix. It is unprofessional to assume information not given to them. And it is not my responsiblity to do their job for them.