7 May, 2019 → by ClaimboUser865346
cohen insurance for eyeglass frames
1
I purchased Cohen Insurance for eyeglass frames on 9-4-18. I have the broken glasses and tried to get them replaced. The store manager still wants me to pay for 50% of cost. This is not acceptable! The Lenses I purchased from this store are still good, I just need the frames replaced, this is why I purchased the insurance. One piece is missing because glasses broke in school and that is why manager refused to honor agreement. He is stating the Manufacturer wont replace, but I bought frames and insurance, not a Manufacturer Warranty. Please provide my proof that insurance is no good with piece missing or replace frames quickly. Steven Guerreri [protected]