1 Aug, 2019 → by ClaimboUser284814
club wyndham vacations

2

I wish were knew about timeshares before we got tangled up in it. They are really good. When you complain, they have this gold nugget to give you that will fix it. Then it turns out you have upgraded and its more money. And so on. You are always looking at the gold nugget and forget about the complaint until the same thing keeps happening and you realize you have upgraded several times and you still have the same concerns with more money being wasted. We filed a complaint one time with Bonnet Creek about the salesmen and they did nothing about it. Where are all the personal advisors to help us plan our vacations? They never call us back. They told us if we purchased an upgrade we would not be in the lawsuit in which the owners would have to kick in extra money due to storm damage, all this when we complained about our maintenance fees increasing. What a swindle. Where is the savings for using the credit card they signed us up for? The interest rate far exceeds any measly savings we would get if any to cover the cost of our maintenance fees. So all the denials we had they had a fix for them and those fixes were outright misrepresentations. It's sickening. This company is the worst!
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