14 Jan, 2019 → by ClaimboUser171140
Club Melia give me back my money!

1

Club Melia is a “vacation club” that sales people dreams that will never be reality, because it is all lies. They get you into a room and tell you so mant lies, break out the calculators and what I believe to be other people who are paid to tell you that they are in the “club” and how much they enjoy it. Well I am here to tell you DO NOT TRUST THESE PEOPLE! The sales people come off as very friendly and trustworthy, if my memory serve me correct I beleive my person was Sam at Paradisus Playa del Carmen. I was 8 months pregnant, with my husband and our two girls when we fail victim to this scheme. It was our first time traveling as a family and ouf course we wanted to do it more often. Who wouldn’t, but only if we knew what we know now. They call your room and disturb what is supposed to be peaceful and lure you into about a 3 hour sales pitch which should have only taken 30 mins...first warning! I will go into great detail this nightmare and hopes of deterring anyone who is approaced by these crooks, and yes they are crooks as they are selling you something that has no value. They seek out a special type of guest and as you see other posts you will notice that they seek out people with children and hold you “hostage” for hours while one of their employees plays with your children. Yes, we agreed to what was being said to us trusting the individual that we were dealing with and yes we asked questions only to be told lies. Yes, there was a “lawyer” there, their lawyer, but she was also made to manipulate us. I have contacted them many times trying to get out of this contract and after paying almost 10K they refuse to let us out. Let me explain, for example the all inclusive package at resort A is $100 per adult and $50 per child and I have the documents to back this up, which I am more than happy to share and explain to anyone who thinks they want to try this, PLEASE DO NOT DO IT, save yourself the agony. Anyway back to my example so my family two adults and three children. For a four day vacation at resort A just for the all inclusive that is going to cost us $1,400 for this vacation not to mention the bi-annual maintenance fee (that is now $632 from $500) that increased after we were told that it never would, so that is totalling $2,032 for this three day vacation. Now, back to resort A, if I were to go on melia.com and book this resort through their site the cost would come out to $998.32 at the Paradisus Cancun...so why in te *** are we paying $1033.68 more than anywho else who could just go straight to the site. Not to mention the already $9700.00 we out in!! Ridiculous and does not make any sense. Just as a previos post I will list the lies that we were told for you: 1) We were told that the all-inclusive would be included, as you can see above that is a lie, You have to pay for it. Yes, they sit there and do some made up math to make you think that you are saving and you are not! 2) They said that we could push our points to an off year but failed to mention that we would have to pay all of these fees and additional maintenance fees to do so. We could never push them two years ahead so that we could get 28,000 points, which is what we were told. Thanks for lieing to us Sam! 3) When you are in that meeting they show you all of these elaborate places you can travle to, but fail to mention that you can’t get there on the lies that they are selling. Because nowhere worth going to is anyone able to afford if you are trying to go through the club, you will end up paying way more than if you just booked it through the place. 4) We were shown a website or computer program on their machine where according to them we would be able to browse availability and book vacations ourselves. This is not true. Such tool does not exist on the Club Melia members website, not anywhere else. To learn about how many points are necessary for different stays at different hotels, availability and book a vacation we need to spend hours on the phone with a customer assistant. We were never provided with a table or have any sort of access to how many options are needed for each hotel. (This is the same lie that was told to us and this exact post is from another victim) Bottom line is anyway you look at this, they are getting way over. It is amazing that people can look at themselves in the mirror knowing that they are misleading people who want to experience life adn take their families on vacation. I know you all are probably saying, how stupid are you, and yes we were very stupid to believe any of these lies and I am hoping that my story will stop others from falling into this trap. Below are some more details that we too were told, that I copied from another post, but yes we were told these same things only with different values, but believe the person below is telling the truth because I have lived it. CLUB MELIA GIVE ME MY MONEY BACK!!!! ________________________________________________________________________________ All these high pressure, lies and unethical tactics to get us to sign and bind by their contract is because being a Club Melia member is simply a way to hand out thousands of dollars to Melia in exchange of absolutely nothing. Let me give you a few examples in order for you to understand. First, let me explain what is our investment on the club. Our contract is in the amount of $12,500 in exchange for 1 week stay every odd year in a 1 master bedroom unit during Gold season at the Melia Caribe Tropical, in the form of 31,000 options which can be used to other hotels that are part of the club, or transferred to Melia Rewards or RCI. The contract is for 50 years or 25 weeks, which one comes first. We financed most of this amount, but I won't consider our particular situation in this math, since this will vary and should not affect what is being offered by Club Melia. In the scenario that we paid this principal in full, our investment is of $500 per week of vacation. On top of the principal, we must pay a annual maintenance fee, which currently is of $905 total. This makes our investment through the Club Melia for these 31,000 options of $1,405. Now, let me give a couple examples of options for vacations that have been offered to us by the vacation specialist over the phone: A) we were offered 6 nights between 11/05/16 and 11/11/16 at The Reserve at Paradisus in Punta Cana for 28,500 options. Since all-inclusive is not included, we would have to pay the fee at the hotel, which is $97/adult/day and $49/child/day. The total that we would have to pay at the hotel for our family for this stay is $2,044. The Melia.com website offers us the same stay at the same hotel for all members of our family with the all-inclusive for $1,856.48, plus at the moment $1,100 of resort credit. B) we were offered the option to pay $51 and convert to 139,500 Melia Rewards options. Now my investment is of $1405 plus $51, $1,456. However, the Club Melia vacation specialist on the phone said I would only be able to book one or two nights at most with this amount of points at any other Melia hotel. So let's say I could book two nights in Paris. Melia.com offers me a room for my family for a total of $466.24 for two nights, plus at the moment 20 euros per night to spend at the hotel. C) we were offered the option to transfer the points into RCI, paying a fee of $250. Now my investment is of $1,405 plus $250, $1,655. I had to call a different number to learn what my options on RCI were. The customer assistant named Suzy gave me an option to stay for one week at the hotel Panolo Green in Hawaii. This same stay costs $971.74 if booked on Expedia. But wait! Actually I would need 55,000 options in order to book this, so I would have to "accelerate" another year, 31,000 more paying another fee of $884.5 to do so. Now my investment through the Club Melia is of $2,539.5 for a hotel that I could book on Expedia for $971.74 These are only a few examples, but the fact is that any way we try, we always, invariably are loosing a lot of money by being members of Club Melia. This is for our first year trying to use our first options, now multiply this loss by 25 years and you can clearly see how much of a scam Club Melia is! We were given a one week stay at a resort of our choice as incentive to sign the contract right away during their sales pitch, and we took this vacation in 2015 with a family friends. We had to pay at the hotel for the all-inclusive practically the same amount our friends had paid for the full of their stay there, so our "free" stay was actually worth close to nothing. This should have been enough for us to understand how much of a bad deal being a Club Melia is, but because said week was "free" we tried to relax and enjoy our days there instead of feeling upset. We should have tried booking another vacation and made this math back then, so we would have learned sooner how much of a scam Club Melia is!
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