I went to Clinic Estetica several times to have my calves fixed. A Palo Alto plastic surgeon had lipo'd them without my consent and for no reason while I was under anesthesia for another surgery. He made large concave areas that had to be filled in with artificial filler, so I went to Clinic Estetica for Bio-Alcamid. Anna Love, the owner/director assured me that BA was safe and that it couldn't harden. I spent about $12,000 there but it wasn't enough to fix my calves. When I got more money together I contacted Anna, but then they didn't have BA any more. Over a period of almost a year I called her dozens of times and sent several emails asking her where I could get more, as she was the North American representative for the company that made BA. But Anna could not be bothered responding to me, because she knew she wouldn't be making any money on it. Then the BA hardened, and I again contacted her asking what I can do to remove the hardness, since I can't get another filler until I do that. But of course I got no response. And more recently the BA disappeared from one calf, and the other is still hard. Anna had told me the BA was permanent. Anna is a liar and a phony. She will act like she is your best friend as long as you are spending money there, but if you have a problem, forget it. And I asked her if there were any bad outcomes or problems with their new PMMA filler, and she told me no, but at the same time I was in contact with one of their patients who was telling me how she was complaining to Anna about problems with the product. Anna was blatantly lying to me.