On Monday June 22 a tech installed internet at my neighbors house. At the same time they disconnected all of my services. I have no land line and no internet. I live where cell service is spotty at best therefore I rely on my land line for communicating and emergencies. When I called Monday night and submitted a repair ticket for something their tech did - I was told it would be five days before they could get to my repair. I have called three times since then to get the ticket escalated and still no answers. If I had any choice in carriers I would never recommend or choose Windstream.