4 Dec, 2020 → by customer01
Clean but not pet-friendly

I stayed at the hotel several times and was quite satisfied with their service. This time I booked the hotel online rather quickly, but when I checked-in, I was disappointed. The hotel was advertised as pet friendly. It was a crucial factor in my choosing as I always travel with my dog. The manager said, they recently changed their policy and pets are not allowed. This disappointed me greatly. After further discussion, the hotel agreed to bring my dog at a kennel as I had stayed there before. It is very important that booking sites keep the hotel policies up to date at all time.

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