21 Jun, 2018 → by ClaimboUser767855
Clay Cooley in Irving Texas, RUN FOR YOUR LIFE
2
As all car dealerships, there is a bait and switch that takes place, and we informed the new sales person that we were not going to wait for hours, and needed an answer ASAP or we would be happy to find another source for purchasing our car. The Bait and Switch did indeed take place. Garrett has a lot to learn when it comes to listening to your client. The Finance Manager thought he could talk the bad news away and was most rude and condescending. Thus my comment to him when he was following us out of the building, asking us to please listen. I turned and informed this person that I was not an unintelligent women, and he need not speak to me as though I was ignorant. Stay away from this group of merry men. The dealership was dirty, bathrooms almost unusable and the I think the receptionist needs to find a new line of work. Not at all what Clay Cooley represented in the commercials on television. RUN FOR YOUR LIFE.