I bought some clothing in classiccloseouts.com on September 5, 2008 and returned them on September 16, 2008 following their return instructions with insurance in it but months have passed and they never refunded my money. I tried sending emails many times and only got one response saying that they'll process it but until now still nothing! Their customer service was so terrible! Customers don't be ripped off. Beware and be careful in buying from classiccloseouts.com, until now they never refunded my $57.96 no matter how many times I tried to contact them. I will never buy from them again.