Wow. Where do I start? I do not have the misfortune of paying this company for insurance products. Thank everything that is holy and right in the world. I did however get involved with one of their insured drivers and they covered every bad stereotype ever created about insurance carriers over the last ten days. I am still arguing with them even after they accepted fault. Discourteous staff, phone problems(They just keep hanging up er getting disconnected.) I counted five bold face lies just this afternoon. Try to complain and you get the wall of voicemail. If I thought my insurance company would exact a pound of flesh I'd pay my deductible just so they had to fight it in court. Seriously thinking of hiring an attorney just because at this point.