Chuck, the owner and manager says, on their website... "We take pride in our ability to provide our guests extraordinary experiences, quality customer service and memories that will last forever!" We first contacted Chuck on January 15th to help us plan a trip to Europe. Since then, we have had repeated promises AND NO RESULTS. As we write this, we're STILL waiting for a follow-up phone from our message left 5 DAYS AGO. Did we mention that airfares have DOUBLED since we first contacted Away To Go Travel’s owner and manager? If you actually want SERVICE, you need to find another travel agency. Otherwise, the "memories that will last forever" will be ones of extreme disappointment.