I wanted to be a repeat customer, I really did. My 1st order a couple of years back was messed up as far as quality, the right number of shirts per size, as well as time frame being shot out the water. They eventually got it right for the most part, I got a couple of dozen shirts for free, and at $3.95 per shirt, I was willing to deal with it. Now I try to reorder 2 weeks ago and I'm left to conclude that I'm dealing with a bunch of knuckleheads. The phone either rings continuously (someones obviously on the other line), and when you do get through, the answering machine is full??? I've emailed them a half dozen times or so and received two vague responses back. Now I'm left in a pinch needing shirts in a week. DON'T COUNT ON THESE GUYS. THEY ARE COMPLETELY CLUELESS, UNPROFESSIONAL, AND HAVE THERE HEADS UP THEIR YOU KNOW WHAT!