3 Feb, 2019 → by ClaimboUser98447
vehicle service complaint
1
Hi, I have owned Prado 2015 model and had 3 years warranty. I had put a complaint about my vehicle for the pick up and sound in every service which they initially said, its not a major complaint. When I went to the service two weeks ago in Olaya (Riyadh) service center and found a very good mechanic and he draw my car and identified the issue said the issue mostly on gear. Now after the vehicle warranty is over, they asked me to change something in the gear which is quiet expensive.. I would need to talk to your senior manager and address the issue. Request your immediate attention on my kind request.