Their internet service is horrible. It keeps dropping well below advertised speed during peek hours. I have 10 Mb/s and I often see internet dropping to 1.5 Mb/s sometimes even below 500 kb/s. Their technical support is a joke, their automated dialing system is annoying and keeps repeating options. In regards CTV, their channel lineup is weird and some channels that other providers include in basic cable require premium package such as MTV2 or Style. Stay away from them if you have a choice!