1 Jan, 2018 → by ClaimboUser397294
Unfair treatment for renters

5

Miller Long Term Rental has been very difficult to work with past 2.5 years. We have rented two consecutive homes through their agency. We always paid on time and took great pride and care for the homes that we rented. In our first home we were charged (from our deposit) for several bogus items. An addition, we were asked to pay for a washer and dryer repair. Two years later we were reimburesed for this eronious charge. June of 2008 the air conditioner unit broke. It took the owner 24 days to replace the 12 year old unit. It was in the high 90's for a few of those nights so we had to take our family to a hotel for comfort. We asked what kind of compensation we would recieve for this inconvience we were told "nothing" We were not requesting hotel reimburement simple a discount in rent or some other monitary compensation. When our two year lease was due to expire, we received a letter stating we would be able to rent month to month with an increase in rent of $50 dollars monthly. Only to recieve a phone call two weeks later (One week before rent was due) the Owner wanted to double the rent. MLR claimed this was out of their hands and they only worked for the owners. Of coarse we chose not to continue to rent with MLR and moved out. This time when we were due to receive our deposit we waited to see what charges would arrive on this bill. They kept 1/2 of the deposit ($900) because they had to repair the AC. Please understand the house we were renting was over 30 years old and the ac died on us in the middle of the summer of 2008...Not only we were with no ac for 25 days but also were were charged for 1/2 of our deposit ($900) When questioned the answer was " we do not agree with this, however the owner of the house decided to charge you $900 for the repair" I want my moneyback. The past 2.5 years I have witnessed very unfair treatment from MLR. I hope someone would stop this before they treat another person the way that they treated us. ps: Over the past 2.5 years I paid $60.000 in rent to Miller Long Term Rental. Prior to moving out we touched up paint and had our weekly house keeper do a through clean up. The homes were in tip top shape. Bogus charges should be MLR's Slogan.
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