1 Jan, 2018 → by ClaimboUser81508
unauthorised bank charges
*SOLVED

4

On October 2nd 09, I came across an advertisement for a teeth whitening product, a 14 day trial. It was to cost $1.95 dollars plus shipping and handling which all amounted to $11 90., which I purchased by credit card. I received the product, an applicator pen, about 12 days later, it did not last 14 days and barely made any difference. However, on November 12 I phoned my bank to pay my credit card bill and was shocked to find that I owed 132.60 pounds! Not the amount I was expecting. I asked the person what the additional charges were and she said on 23nd October there was a charge of 56.20 for Health Smile and on the 30th October a charge of 55.42 for Improve Health. To my knowledge I did not sign up for anything additional to the tooth whitening gel, and I have not received anything additional. I don't even know what these product are. I then phoned Consumer Direct and told them about it. He told me what to do:- to obtain the company's address and phone number and to try to sort it out with them. He did a search on the internet and had found nothing on them. I was given a reference number and then I hung up. I tried to find the company on the internet...what I found was a site dedicated to the reporting of this scam that many had fallen for. Apparently they operate out of three countries and according to other complainees, they had found it impossible to resolve the matter by phone as they keep you waiting for ages and then disconnect you and there is no email adress that goes to the company offices direct or if you can make contact, you are fob off by a lady who pretends to show concern, but will do nothing to help you. This is clearly a scam. And I will be 111.62 worse of and so close to Christmas too. Here is a copy and paste of the receipt I received by email, I have blanked out my email adress :- DazzleSmile Ultra Trial Receipt Fri, 2 October, 2009 11:58:22 From: DazzleSmileUltra.com <[protected]@confirmationinfo.com> Add to Contacts To: ******************* ________________________________________ If you have any questions or concerns regarding any of your memberships please contact [protected] for US and Canadian Residents. Calling Internationally? Dial [protected] for UK and [protected] for Australia. (Please do not reply to this email.) Your order has been processed and is estimated to arrive within 4-7 business days business days. DazzleSmile Transaction Number: DZW509358033753 This is your receipt for your $ 11.90 purchase of a 14 day trial. Become A DazzleSmile Success Story And Earn $1, 000 At DazzleSmile, we stand behind our product and want to do everything we can to make sure you stick to using DazzleSmile until you have a bright, white, celebrity smile. That´s why we want to reward you for your success! If you use DazzleSmile and people start complimenting you on your sexy new smile, we want to hear from you. Simply send us before and after pictures of your bright smile with a written testimonial telling us how you used the DazzleSmile system to make a great first impression. If we decide to use your story, we will contact you that day – and provide you with $1, 000! That’s allot to smile about! ! So, remember, stay motivated and keep using the DazzleSmile system - and you could earn $1, 000! When Will I See Results? Your 12 week guide to a Bright Smile After one week.You will start to see that your teeth have become somewhat brighter and feel cleaner. After two weeks.Your whiter teeth should start being noticeable to you and people you come into contact with regularly. After four weeks. You may start getting comments from people who have not seen you in a while about how great your teeth look! After eight weeks. By this point, you may have the whitest teeth of anyone you know. This is when you may be writing to us with a testimonial about how DazzleSmile has changed your life for the better. Frequently Asked Questions Does The DazzleSmile System Really Work? DazzleSmile has helped thousands of people transform teeth stained by coffee, tea, cigarettes into a beautiful celebrity smile. Of course, results vary from person to person. The key to getting whiter teeth with DazzleSmile is to remember to use it every day as part of a regular routine of brushing and flossing. Of course, it also helps if you reduce the amount of coffee you drink and consider quitting smoking. The more you take care of your teeth, the easier it will be to get results with DazzleSmile. How Long Will It Take To Get Results With DazzleSmile? This varies from person to person. Removing stains from your teeth´s enamel is never instantaneous. You don´t want to use harsh chemicals that can damage your teeth. That´s why we use gentle, natural ingredients that work with your teeth to whiten them gradually. You may start to notice a slight difference in a few days, but it may take a few weeks before your teeth are ready for the red carpet. How To Use DazzleSmile Just use our simple pen like applicator to apply the minty fresh gel to your teeth after brushing. Wait 30 seconds and then rinse! Should you ever have any problems whatsoever, please don´t hesitate to contact our live technical support staff - available 5 days a week. We can be reached by phone toll free in the US at [protected]. Calling Internationally? Dial [protected] for UK and [protected] for Australia.
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