12 Mar, 2020 → by ClaimboUser367930
To make peple aware
Hello Every one, BEWARE ! QUALITY AND CUSTOMER SERVICE HORRIBLE Just want to share my experience with 401 Dixie Nissan, I purchased 2016 Nissan rogue from them. it was not just 6 months wind shield cracked without any reason no chip , probably glass quality any way it was under warranty they replaced it , accepted manufacturing defect. 2 year later same thing happened , I took my car there , it was reviewed again by the service manager exactly same problem , no chip , took a pictures of the windshield again and promised me to get back to me though email or phone . No body bothered to even called me . I tried calling them almost for a week every day left voice messages as suggested by them , no response . finally they said it is out of warranty , because its covered until 60,000 km mine was 85000 km. Now I am thinking I made a biggest mistake going to 401 dixie Nissan of my life. Once warranty is just over its your pain ENJOY ! Just like Nissan parts customer service at 401 Dixie is also like that . Only good when making a deal after that you are a stranger when it comes to customer service. Very gainful experience ...