31 Jul, 2020 → by ClaimboUser528331
They misrepresent their inventory on their web site.
1
I made and order on their website on 7/11/20. I received an on line confirmation of my order within minutes. They bill my credit card for the entire order 0n 7/11/20. On 7/12/20 I receive an email that one item in my order is out of stock and it will be 3-5 days before they get the back ordered item from the manufacture and my entire order would be shipped. I contact them on 7/22/20 about the status of my order. They respond that 3 more items in my order were now back ordered and it will be 3 weeks or more before the parts will be available. Obviously they took my money and sold the parts they had in inventory that I had already paid for. I have both called and emailed the owner multiple times and received no response. I requested a refund on July on 7/27/20 and received and confirmation of my order being cancelled. My bank reflected a refund posted 7/30/20. I ordered the same parts from Boats.net on 7/27/20 and the parts were delivered on 7/30/20. I highly recommend the professionalism and prompt service provided by Boats.net. I would avoid doing business with Crowley Marine in Denver Colorado. Nathaniel G. Lambeth, Sr. User's recommendation: Avoid Crowley Marine.