6 Nov, 2014 → by ClaimboUser437638
Term Is Longer Than They Say!

1

I am writing this review on AdvoPay, a merchant service provider, with whom I have had the misfortune of doing business with. When I initially signed up with AdvoPay, I was under the impression that it was for a 3 year term, spelled out in section 23. “Term; Events of Default, in section 23.2” the term is stated at 3 years, which is what I signed up for. However, at the end of the contract, section 35.4 Term of Agreement was changed to 5 years. This fact was not brought to my attention, until I wanted to cancel my service agreement with them at the 3 year term. Their charges continued to go up, with a horde of new fees being added (such as rental equipment that we never wanted, and once we found out it was a rent and tried to buy the equipment, they said we had to fulfill the lease, and not let us buy it; consequently paying for the machine more than once) and it became a challenge to figure out how much extra money they were taking from our company. I am still trying to cancel this Agreement, and they will be charging me $750.00 to cancel. In the 20 plus years we have been in business, I have never dealt with any company who did the bait and switch the way this company does. BEWARE! Make sure you read every line of the contract, because they lie and will take extra money from you at every opportunity, and they will not honor the agreements that have been made.
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