Refused refund, exchange even after sending requested pics. Then when I followed up with email to find out WTF is happening with my return or replacement, they say it's been too long now and offered a 30% off my belt order. No f'ing was would I even consider giving my $ to an off shore slave labor factory. But I will send a nice computer virus if they don't refund my $. Poor customer service. Off shore factory and inaccurate sizing created this KHARMA. Deal with it Refund, exchange of suffering the consequences