Shoddy connections/poor tech support — Frontier Communications

/ 88 reviews

10 Aug, 2021 → by ClaimboUser774278

Shoddy connections/poor tech support

Since May 2021 I have had limited internet access. They shipped out 2 new routers, but to no avail. I still only have internet access for 3-4hrs a day. Random times. Instead of working from home, I now have to drive in to the office. I have called "tech support" who just read from a script telling me how to reboot or re-set the router. Futile. User's recommendation: Go w/ Charter/Spectrum or individual ISP.

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Frontier Communications - Other Reviews

》 Complaint channel reduction

》 Frontier will not stop service on date I requested

》 internet and tv service

》 Liars and unprofessionals

》 Failure to fix customer, technical, and billing problems

》 Padding my bill and charging 2-3x as promised for service.

》 They have Cancelled Fox Sports Southwest

》 Failure to provide honest billing

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