I ordered super important Senilife for my aging dog who has dementia. The product was supposed to arrive within a few days. After two plus weeks and discussing with Amazon, they finally reached out to the company. Apparently, Absolutely Pets took my money and never shipped the item. After Amazon officially took next steps and reached out over email to the company, a week later the company finally responded with emails going back and forth when the issue was pretty simple; however, it was not to them. They again asked for my address to ship the product and it took another week for it to arrive. Just abhorrent and disgusting behavior from the company; especially, when dealing with such a critical issue of preserving my dog's life. The company does not care at all. I will be filing further complaints after the ones already done. I DON'T WANT TO SEE THIS HAPPEN TO ANOTHER PET OWNER. IT BREAKS MY HEART! DO NOT DO BUSINESS WITH THE COMPANY.