Date of Incident 04/01/2018: Description of Incident: I bought a Samsung S8 Mobile phone on 4/1/2018 and paid the full amount of 119.41SGD . I got a mail stating the Internet Payment Transaction is success and the Transaction Order ID:[protected] and Transaction Amount: 119.41SGD. The mail said that the Merchant name will be on your bank bills. According to that the bank bill shows that the name is "PES*DAYGOGO SHENZHEN C". But still I didn't get any information regarding the product. I tried over the phone number, but switch off. I think it is a fraud. Resolution: Kindly take necessary action and refund the amount which I paid. Email Received on that day: "Customerservices Unsubscribe Jan 4 (13 days ago) to me Internet Payment Transaction Declaration Transaction details as below: Transaction Date: 04 January 2018 Transaction Order ID: [protected] Transaction Amount: 119.41SGD Card Number: 552365******4748 NOTE: 1. We hereby confirm your order is successful. The Merchant name will be on your bank bills. 2. According to the foreign exchange rate of the bank, the amount showing on your statement will be a bit difference from the price on seller's website. 3. This email is sent automatically by our system. Please do not reply to this email. Emails sent to this address will not be answered. Thanks for your support and understanding. 4. Any questions please feel free to contact the website instantly."