12 Oct, 2016 → by ClaimboUser821531
Poor Service- Poor Knowledge- Poor Installation
We have a new residence in Palm City, Florida 34990, and the builder uses D&D to do the garage door install.First week the single door would not raise because the cable to the shaft fell down. Second the eyes on the door would not let the single door raise as the Hurricane bar blocked the receiving eye. The garage lights not installed. Week two D &D come back at the builders request fix single door, install cable, and lights. Now the double door will not raise. I am in NY on business, and my wife is alone in Florida- She called D&D who said the earliest they could come back is next week on Tuesday to repair this problem that they created. They never tacked the wires to the door frame, so when I get back I will need to complete. I hope Ruthenburgh, and Oakmont Homes decide to find an alternative company as this is the second time on second home I have had to deal with them and would suggest to anyone to find an alternative company.