18 Aug, 2020 → by ClaimboUser409158
Poor service ,cheap exchange instead of correct item sent. Advertise what they do not carry or cannot produce. Bait and switch. False advertising. Fake items. Cheap knock offs, liars.
2
Ordered over 400 dollars worth of items and received most of them very late during to COVID-19. I understand that everything came except three pairs of shoes. Homemade and very visibly hand stitched decoration around toe area and stamp / engraved in leather flower design. Large stitching shows homemade and very attractive shoes. 2 brown pairs and one red pair. I finally received two pair third pairs never came. Two pairs came 2 months after order. Wrong style, wrong color and definitely are not what I ordered. Company has been asking for pictures, delivery bag picture and label pictures and, more pictures of correct ordered shoes which I have sent them over and over and over. Only to have them offer 20%off to keep these ugly black cheap shoes in place of shoes I ordered. Arguing back and forth they refuse to send correct items or refund. But to this day offering 40 % off next order! I will never order from them again, so, NO! I AM SENDING BLACK SHOES BACK TOMORROW AND GIVING THEM TRACKING NUMBERS VIA EMAIL. THEY DON'T WANT ME TO RETURN THE SHOES, BUT I AM ANYWAY. THEY ARE NOT QUALITY SHOES NO VISIBLE STITCHING NO SOLES AND THEY ARE NOT MINE. THEY WERE OPENED TAGS REMOVED REWRAPPED AND SENT TO ME. NOT CLOSE TO WHAT I ORDERED I PAID 35.99 39.99 AND 62.99 FOR THE THREE PAIR I ORDERED. THEY WANT TO KEEP MY 140+ MONEY FOR A 40% discount on next order? No way, where's my money? Where's my shoes? I am giving you my Gmail address, so I can send you all the pictures I sent them of my order, shoes I ordered, shoes I received and labels and packaging also took pictures of. They responded to my emails by asking me to send all of these pictures many times , then starting from beginning all over again from the first requested pictures to the last ones. Then over again several times playing games and to frustrate me further. Never have I had a company harassment me this way. Pearl feet knew I had already sent them all pictures connected to this dispute. Almost bullying me. karenwhetsel32@***.com. User's recommendation: Order one item at a time so you loose a small amount of money, instead of loosing a lot of money on several items. One at a time to make sure you get what you pay for. They steal money and send cheap stuff to replace what you really ordered then refuse to send refunds.