Order # [protected], Newburgh, Indiana 47630. Monday Sep 20, 2021, picked up between 4:00 PM CST and 5:00 PM CST. All of our orders have substitutions, we understand the need to do so sometimes but we have gone in the store IMMEDIATELY after picking up our groceries to find the products concerned in stock! Why is this ?? Are there any adults auditing your runners ?? There needs to be. Some items are not included in our orders, no substitutions either. In closing, Do you think it's possible for your young employees to handle and load the bags as a consumer would ????? Sour attitudes seem to be the norm for your delivery runners as they throw bags into the vehicle.