2 Sep, 2021 → by ClaimboUser678357
phone orders and customer service

2

Hello. On august 24th, I placed a first time customer order with cricket wireless. I ordered 2 phones with 2 of our numbers to be ported over and was promised that it would be here the next day, august 18. friday, it didnt arrive, so i spent countless hours on the phone with cricket and ups over the weekend trying to resolve my missing package issue. the order had been shipped to new york instead of georgia. monday august 23 comes around and still no package... it is now september 2nd and i still have yet to receive my phones and my 2 numbers i had ported over were in fact ported over on sunday august 22. so, my husband and i have been without our cell phones since then. i call every day. and every day i get the run around and after 2 hors at least on the phone, i acccomplish nothing and am told something different that ends up being a lie., im so sick of this... no one seems to know anything and the ones i need to talk to... well im told that i cant because they have no phone number
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