Chat support, and partner have lied to me! After stating they said they made an error in pricing for a 7 piece dining room set on Wal-Mart site, which I purchased and it was in stock. I have receipts of this. They refund me money immediately and changed their website with the dining room set and raised it $800+ in price. Yet told me it was not in stock anymore, They would make good on it if the item was in stock. when I found it on their site and OverStock, they told me no. They aren't going to make good of a table that was $800 more than I original paid for. When I said this is NOT my mistake but Wal-Mart or overstock's and they need to take accountability. They told me I could purchase it since they sent me my refund, and could pay full price!!! This is criminal! After 5.5 hours of chat support and customer service, escalates to higher department "supposedly" I had a Rep that stated she would call me on 10/9/18 5pm EST, since she was Mountain Time and we could get a resolution that day. Guess what? NO PHONE CALL. After almost an hour waiting, I called back in. Of course I didn't get Tammy…and everyone says they know this ‘Tammy "and when asked to speak to her, she was in another building or possibly another queue. When asked to have the office number that she worked in or even be transferred to her queue I was told no. I asked to be escalated again and was of course told AGAIN that I was at the highest level and no one goes past them. When this person Sharay, told me this info, I said everyone has a boss, can you please speak with them. I was told she was the highest level I could speak to, etc…and then when I pressed this issue and she escalated her voice and told me ma'am this is the best we can do, I disagreed. She put me on a hold to get her manager, came back told me they are low on managers and it they could call me back in a little bit, I said I'd wait. She told me there was a queue again that we would have to wait for. I informed her of I didn't trust a call back since I was not called back when told, so I said again, I'd wait. I then was told that it could be 24-48 hours. The call continued with her deceits. It's recorded along with other chat sessions and other phone calls. I hope this is taken seriously. A Customer, who purchases as how they should, paid and was tracking shipping, is going through mental abuse and they expect a simple sorry, will cut it. Well all the lies, blow off of a call back isn't. Then it was said that they are a million/billion dollar company. I would hope that you could fix and I was told that if they "gave away" purchases on every online pricing issue, they wouldn't. I then asked, does this happen with a lot of customers. Does this mean you shouldn't order online, since they have this so called policy to protect them from their partner's mistakes? Someone needs help accountable and they need to make this right. I even offered to repay what I originally did for this purchase and the item they have in stock, I asked if they would cover that cost for all of this inconvenience. They said no. An apology won't cut it. As much as I appreciate it and was willing to work something out, I was then again rejected by the Walmart and Overstock and never received a call back. At this point I would like the table that is in fact in stock and for my price I paid the first time for, not told that I can now purchase the table at full price. I have my receipt, with the details of what I was purchasing and I believe it's only fair.