Our company has been with DESCO for a while now, because they have us locked in. Can you hear the little ferries wringing their hands & chuckling? We do every time we need a question answered, an additional license, or help in any way from this (and I use this term loosely)company. An additional deluxe user license is 1,094.00! Yep, you read that correctly! I might make mention of the pretentious little man (if that is what he is...hard to tell)that enjoys nothing more than dripping his pretentious expertise :-/ all over your desk like a starving hyena in the outback when you call in for assistance. Ask for Greg P. to assist you if you are needing a little dose of 'little man big man syndrome.' That is about all he delivers. As for the rest of the company if we had to do it all over again it wouldn't be with these dorks.