14 Sep, 2021 → by ClaimboUser647112
ONN television priced at $40 but when you go to order it it goes to 418

2

September 14th 2021 I attempted to order a 55 inch television from Walmart that was advertised on the web for $40 when placed item and cart the price change to 418 and tax. I then contacted Walmart with Stan I spoke with a gal whose name was joshina and was assured not only was that a mistake on the web but the mistake would be corrected and rest assured and promised I would get that price honored well two and a half hours later and being passed around from person to person and being called a liar and told there's no transcript at all of me ever contacting them and what other policies they have which are quite ridiculous policies one of them being they can change the price of the cart anytime they want I was hung up on for using profanity which I never did use profanity I told the girl that she was a liar because I caught her in several different lies then asked to speak with her manager at which time she yelled at me told me I was using profanities and hung up after that I had received emails from gentleman named Mohammed and a gentleman named Kevin who would only quote policy it had nothing to say about the mistake on their part or the fact that one of their employees had promised that I would get this price that Walmart always stands behind their mistakes but again just read more and more policy this is absolutely ridiculous. I myself work in sales and I know the definition of bait and switch this is definitely bait and switch something they do several times a week I know and I've been victim of it more than once this needs to be fixed
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