I have tried emailing over and over again inquiring about when they're going to send my perfume order. They Never respond and it keeps showing under the USPS label number given that the label was printed but never received at the post office so that it could be sent to me so that tells me that they are not going to send it to me so I am trying to get a refund for $64.50 that they charged me for an order that they're not ever going to send me I've already placed a complaint with the BBB and also PayPal