I also have had a disasterous moving experience using Craig. The firm is incompetent. When dealing with Leslie Craig you receive lies, distortions of the facts, misrepresentations and directions to deal with a firm "MOVERS CHOICE" when making claims. MOVERS CHOICE appears to be an insurance broker expert in stalling and redirecting claimants to an adjusted who is equally expert at stalling. To be blunt, CRAIG VAN LINES practices consumer fraud and is used to getting away with it. Business as usual. DO NOT EMPLOY this firm unless you want nothing but heartbreak caused by lost and damaged furnishings. CRAIG's motto should be "WE DON'T GIVE A *** ABOUT WHAT YOU ENTRUST US TO MOVE". Filing a damage claim is a joke! If you want real justice file a law suit. First try small claims court!