21 Apr, 2020 → by ClaimboUser326428
Lost/emptied POD with ZERO explanation
1
My husband and I rented a POD to store our things while we remodeled our home. NEVER AGAIN. We packed it, had it picked up, took it to their Bensenville location where they lost it. Just lost it. Once they located our pod by its number, they opened it to find it has been emptied. Among items of monetary value, they also lost my older daughter's entire lifetime wardrobe which we had been keeping to use with our newborn. It's been a priceless loss. So frustrating that they have no idea why it was ever emptied or where the contents could possibly be, and offer no resolution or compensation for their mishandling. User's recommendation: Do not use this storage service.