16 Nov, 2020 → by ClaimboUser806651
Logitech support for customers is garbage
1
I'm a teacher, and due to COVID-19, I've been working at school several days a week but at home a couple of days each week as well, and with all the shuffling of my work gear, my USB receiver went missing. I reached out to Logitech for a replacement USB, explained the situation, and they didn't care to extend themselves and take care of their customer by offering a replacement accessory that likely costs them $1 or less. I thought perhaps they would value the fact that I'm a Level IV Special Ed teacher, risking my health and my family's health, so I can teach students in-person during a global pandemic...but nope. Instead, they told me no, and sent me a link to purchase a new USB receiver from their website. Needless to say, I'm not impressed and I'll take my business elsewhere. User's recommendation: Take your business to a company that values those who deliver instruction in public education!